A huge amount of work and transformation has taken place across financial services ahead of the Operational Resilience regulatory transitional deadline of March 2025. However, March is just a date in the calendar and the spirit and intent of the regulations continues to be fundamental to the success of firms, the market, UK economy and most importantly our customers and clients. With an ever-changing world, bringing opportunity, evolving needs and an increasingly active threat landscape, this is a critical moment to reflect, take stock and push forward new strategies to deliver the future of resilience. I’m delighted to be co-chairing this event with resilience leaders from across financial services, to discuss the future of resilience, its role as a strategic imperative and how we all individually and collectively deliver stability and resilience throughout the industry and across its dependencies.

Emma Mansfield, Operational Resilience Director, Lloyds Banking Group